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HSENI Safety Alert – Product Recall for SIP Fireball ID78 23 kW Diesel Infra-red Heater presenting a risk of fire

Date published: 27 May 2025

Introduction

HSENI have received a Product Recall for SIP Industrial Products Fireball ID78 23 kW Diesel Infra-red Heater (2503-0026). The product has been recalled by the manufacturer due to presenting a risk of fire.

Issue

The product has been recalled because it is possible that over fuelling of the combustion chamber of the heater may occur, leading to a chamber temperature beyond intended design parameters. This over fuelling leads to flames extending through the front radiation plate, and during prolonged use, the front radiation plate may be subject to thermal fatigue leading to embrittlement and failure of the radiation plate. The failure of this plate exposes the interior of the combustion chamber and ultimately leads to an open flame and hot material potentially discarded on the ground in front of the unit.

The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.

Affected products

The diesel infra-red heater is identifiable by the barcode: 5012713005918 and will have been manufactured in China. Please find an example of such labelling and images of affected products at the link below:

  • SIP Fireball ID78 23kW Diesel Infra-red Heater - (Office for Product Safety & Standards) - PDF format

Action required

Check

Finding the barcode number on the labelling will help you identify if your unit is affected. Please find the product identifiers below:

Brand: SIP Industrial Products

Model: Fireball ID78

Barcode Number: 5012713005918

Batch Numbers: P0062511 or P0062954 

Corrective action

The manufacturer has initiated a product recall.

Owners should stop using the product immediately and contact the manufacturer directly to arrange a return of the unit(s):

  • Telephone: 01509 500400
  • Email: customerservice@sip-group.com

SIP Industrial has published recall information on its website at:

  • SIP Product Recall for ITEM 09307 - (SIP Industrial Products Official Website)

Additional information

PSD notification number: 2503-0026

Notified by: Health and Safety Executive

 

 

 

 

 

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