This includes the encouragement, sponsorship and resources provided by the organisation, line management and colleagues.

The standard is that:

  • employees indicate that they receive adequate information and support from their colleagues and superiors; and
  • systems are in place locally to respond to any individual concerns

What should be happening/states to be achieved

  • the organisation has policies and procedures to adequately support employees
  • systems are in place to enable and encourage managers to support their staff
  • systems are in place to enable and encourage employees to support their colleagues
  • employees know what support is available and how and when to access it
  • employees know how to access the required resources to do their job
  • employees receive regular and constructive feedback

Full guidance can be found:

Find out more about

  • Support

For more information please contact a mental well-being at work advisor.

More on this topic:

About work-related stress

Find out more about:

HSE Management Standards

Find out more about:

HSENI and work-related stress

Find out more about:

Good Practice

Good practice guidance on:


HSENI run a number of different webinars on work-related stress. Details of these including dates and registration can be found on the events page:

Small businesses

The HSENI risk assessment tool, is designed for organisations with fifty or more staff. HSENI has provided additional advice for small businesses.