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Support

This includes the encouragement, sponsorship and resources provided by the organisation, line management and colleagues.

The standard is that:

  • employees indicate that they receive adequate information and support from their colleagues and superiors; and
  • systems are in place locally to respond to any individual concerns

What should be happening/states to be achieved

  • the organisation has policies and procedures to adequately support employees
  • systems are in place to enable and encourage managers to support their staff
  • systems are in place to enable and encourage employees to support their colleagues
  • employees know what support is available and how and when to access it
  • employees know how to access the required resources to do their job
  • employees receive regular and constructive feedback

Full guidance can be found:

  • How to tackle work-related stress (pdf format) – HSE (GB)
  • Is my risk assessment suitable and sufficient (pdf format) – HSE (GB)

Find out more about

  • Demands
  • Control
  • Support
  • Relationships
  • Role
  • Change


For more information please contact a mental well-being at work advisor.

  • stress@hseni.gov.uk

More on this topic:

About work-related stress

Find out more about:

  • what work-related stress is
  • why you should manage it in your organisation
  • who has roles and responsibilities in doing that
  • spotting signs and symptoms

HSE Management Standards

Find out more about:

  • what the HSE Management Standards are
  • how to effectively risk assess using them
  • how to develop a culture of continuous improvement

HSENI and work-related stress

Find out more about:

  • HSENI’s Mental Well-being at Work Advisory Service
  • free resources for employers, line managers and employees
  • Mental Well-being: Questions and Answers

Good Practice

Good practice guidance on:

  • returning to work after sickness absence
  • stress and mental health at work and home
  • the Condition Management Programme (CMP)
  • work-life balance
  • workplace bullying and harassment

Events

HSENI run a number of different webinars on work-related stress. Details of these including dates and registration can be found on the events page:

  • events

Small businesses

The HSENI risk assessment tool, is designed for organisations with fifty or more staff. HSENI has provided additional advice for small businesses.

  • advice for small business

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